Please allow up to 3 business days for your order to be processed. IF YOU ARE ADDING ON CUSTOM COLOR SERVICES PLEASE ALOOW AND ADDITIONAL UP TO 7 DAYS. Once your order has been picked up by the shipping carrier, please track your package using the tracking information provided once your packaged is ready to be shipped. Due to COVID-19, there may delays beyond our control so we cannot be responsible for delays that may occur within the shipping carriers network. Unsuccessful Delivery: If your package is returned to us because you were unavailable to receive OR you failed to retrieve your package from the shipping center, there will be a $15 restock fee charged.